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Customer Service:
952-945-8000 or

TTY Users:

Monday - Friday:
7 a.m. - 8 p.m.
(closed Thursdays 8 - 9 a.m.)

9 a.m. - 3 p.m.

Email a question to Customer Service at AskMedica@medica.com
(Responses to inquiries are provided 8 a.m. - 5 p.m., Monday-Friday.)


Learn About Your Plan

Use the link below to view the benefit summary and learn how your provider network options work.

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Choose Your Providers Carefully

Always visit network providers for the best coverage under your plan. Use our online tool to see which of the six City of Minneapolis Medical Plan network options for 2017 includes your current provider. Or search for a new provider.

Enroll in Your Plan

You can make changes to your benefit elections during the open enrollment period, which takes place November 1-15, 2016. You MUST select a new network if you are currently enrolled in Medica Essential.


Welcome to Medica!

We are pleased to offer you health coverage through your employer. As a health care consumer, you have choices. This website can help you easily learn more about your options. 

Medica offers you:

  • Programs and services that support improving your health and making the most of your benefits.
  • A one-stop source for managing your plan at mymedica.com—track claims, find out what’s covered, learn about health and wellness programs, and more.
  • Coverage if you’re away from home and get sick or hurt. Just visit a provider in the Travel Program Network to receive network coverage.

Your Plan and Network Options

Select the plan or network below to learn about your options.

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Medica Choice Passport Network

National network
Medica Choice Passport® is an easy-to-use plan with a large network. You can visit any doctor, clinic or facility in the network without a referral.

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Medica Elect Network

Care system network
With Medica Elect®, you enroll in a primary care clinic. The clinic coordinates your care and will help you find a specialist when you need one. 

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Fairview and North Memorial Vantage with Medica Network

Accountable Care Organization network
Fairview, North Memorial and Medica have teamed up to create Fairview and North Memorial Vantage with Medica. The result is a simpler, better-coordinated health care experience at a greater value.

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Park Nicollet First with Medica Network

Accountable Care Organization network
Park Nicollet First is an innovative collaboration between Park Nicollet and Medica that is pioneering new ways of delivering care to provide you with a better experience.

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Ridgeview Community Network powered by Medica Network

Accountable Care Organization network
Ridgeview Community NetworkTM provides local, personalized care at one of the few independent health care systems in Minnesota. More than 300 physicians and nearly 2,000 medical and support staff deliver coordinated care locally within 30 primary care clinics and more than 150 specialty care clinics throughout a five-county metro area—including Carver, Hennepin, McLeod, Sibley and Wright counties—and beyond.

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Inspiration Health by HealthEast with Medica Network

Accountable Care Organization network
With Inspiration Health by HealthEast with Medica, you get the combined strengths of Medica and HealthEast working together to improve the quality of care, manage the total cost of care and create a positive health care experience for you. 


Mymedica: Your Online Member Service Center

If you have a question about your Medica benefits, mymedica.com is the place to find answers. Once you are a member, log in to this secure website for information to help you manage your health plan benefits and improve your health.

» Watch the video to learn more about mymedica.com.

Preventive Care and Your Plan

Preventive care such as routine check-ups, vaccines and prenatal care for moms-to-be and babies is available at no cost to you. It is important to know the difference between covered preventive care and other services, because it affects how much you pay.

» Watch the video to learn about preventive care and your plan.

Tips to Save Time and Money with Your Plan

Getting the care you need at the right place can help you save time and money.

» Watch the video to learn some things you can do to help keep your health care costs down.

Earn Rewards for Making Better Health Decisions

My Health Rewards by Medica® rewards you for making better health decisions.

» Watch the video to learn how you can earn gift cards for taking steps to improve your health.