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Customer Service:
952-945-8000 or
800-952-3455

TTY Users:
711

Hours:
Monday - Friday:
7 a.m. - 8 p.m.
(closed Thursdays 8 - 9 a.m.)

Saturday:
9 a.m. - 3 p.m.

» Contact Customer Service online.
(Responses to inquiries are provided 8 a.m. - 5 p.m., Monday-Friday.)

 
 

Enroll in Your Plan

You can make changes to your benefit elections during the open enrollment period, November 1-15, 2017. This website provides information to help you make choices that are right for you and your dependents.

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Review Your Network Options

Always visit network providers for the best coverage under your plan. Use our online tool to see which of the five City of Minneapolis Medical Plan network options for 2018 includes your current provider. Or search for a new provider.

Learn About Your Plan

You'll get the most value from your benefit plan when you understand how it works. Use the link below to view the benefit summary and learn how your provider network options work.

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Welcome to Medica!

We are pleased to offer you health coverage through your employer. As a health care consumer, you have choices. This website can help you easily learn more about your options. 

Medica offers you:

  • Programs and services that support improving your health and making the most of your benefits.
  • A one-stop source for managing your plan at mymedica.com—track claims, find out what’s covered, learn about health and wellness programs, and more.
  • Coverage if you’re away from home and get sick or hurt. Just visit a provider in the Travel Program Network to receive network coverage.

Your Plan and Network Options

Select the plan or network below to learn about your options.

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Medica Choice Passport Network

National network
Medica Choice Passport® is an easy-to-use plan with a large network. You can visit any doctor, clinic or facility in the network without a referral.

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Medica Elect Network

Care system network
With Medica Elect®, you enroll in a primary care clinic. The clinic coordinates your care and will help you find a specialist when you need one. 

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VantagePlus with Medica Network

Accountable Care Organization network
VantagePlus has physicians from Fairview, HealthEast, North Memorial and many popular independent clinics. As one of the largest accountable care organizations in Minnesota, VantagePlus provides access to more than 3,500 primary and specialty care physicians, 650 clinics and 12 hospitals.

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Park Nicollet First with Medica Network

Accountable Care Organization network
Park Nicollet First is an innovative collaboration between Park Nicollet and Medica that is pioneering new ways of delivering care to provide you with a better experience.

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Ridgeview Community Network powered by Medica Network

Accountable Care Organization network
Ridgeview Community NetworkTM delivers the breadth of services, innovation and technology of leading national networks right here, locally, where you live and work. Our network of more than 300 primary and specialty care physicians and 2,000 medical professionals are conveniently located throughout seven west- metro counties—including Carver, Hennepin, Le Sueur, McLeod, Scott, Sibley and Wright counties—and beyond.

Spotlights

Mymedica: Your Online Member Service Center

If you have a question about your Medica benefits, mymedica.com is the place to find answers. Once you are a member, log in to this secure website for information to help you manage your health plan benefits and improve your health.

» Watch the video to learn more about mymedica.com.

Preventive Care and Your Plan

Preventive care such as routine check-ups, vaccines and prenatal care for moms-to-be and babies is available at no cost to you. It is important to know the difference between covered preventive care and other services, because it affects how much you pay.

» Watch the video to learn about preventive care and your plan.

Tips to Save Time and Money with Your Plan

Getting the care you need at the right place can help you save time and money.

» Watch the video to learn some things you can do to help keep your health care costs down.

Earn Rewards for Improving Your Health

With My Health Rewards by Medica, you can earn up to $100 in gift card rewards for taking steps to improve your health and maintaining healthy habits.

Complete a variety of activities including: a health assessment, interactive health topics and daily activity tracking to earn rewards. 

» Once you’re a member, log on to mymedica.com and click on the Health & Wellness tab to get started.