Have a question?
We're here to help!

Customer Service:
952-945-8000 or
1-800-952-3455

TTY Users:
1-800-855-2880

Hours:
Monday - Friday:
7 a.m. - 8 p.m.
(closed Thursdays 8 - 9 a.m.)

Saturday:
9 a.m. - 3 p.m.

Email a question to Customer Service at AskMedica@medica.com
(Responses to inquiries are provided 8 a.m. - 5 p.m., Monday-Friday.)

 
 

Enroll in Your Plan

If you are new to the City of Minneapolis, or are newly eligible for benefits, review your plan options and complete your enrollment. Please log on to HRIS using the link below to complete your enrollment.

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Choose Your Providers Carefully

Seeing an out-of-network provider is significantly more expensive than seeing a network provider. To find out if your current provider is part of the Medica network, or to find a new provider, use our online provider search tool.

You're Building a Better City

My Health Rewards by Medica can help you build a better you. Learn more.

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Welcome to Medica!

We are pleased to offer you health coverage through your employer. As a health care consumer, you have choices to make. This website can help you easily learn more about your options. 

Medica offers you:

  • Programs and services that support improving your health and making the most of your benefits
  • A one-stop source for managing your plan at mymedica.com—track claims, find out what’s covered, learn about health & wellness programs and more
  • Coverage when you travel, with access to a national network of over 715,000 providers and care professionals and more than 5,400 hospitals

Your Plan and Network Options

Select the plan or network below to learn about your options.

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Medica Choice Passport Network

Medica Choice Passport® is an easy-to-use, open access plan, which means you can see network providers without a referral.

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Medica Elect Network

With Medica Elect®, you enroll in a primary care clinic within the Elect service area to coordinate your care. 

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Medica Essential Network

With Medica EssentialSM, you enroll in a primary care clinic within the Essential service area to coordinate your care.

Medica Spotlights

Mymedica: Your Online Member Service Center

If you have a question about your Medica benefits, mymedica.com is the place to find answers. Once you are a member, log in to this secure website for information to help you manage your health plan benefits and improve your health.

» Watch the video to learn more about mymedica.com.

Preventive Care and Your Plan

Preventive care such as routine check-ups, vaccines and prenatal care for moms-to-be and babies is available at no cost to you. It is important to know the difference between covered preventive care and other services, because it affects how much you pay.

» Watch the video to learn about preventive care and your plan.

Tips to Save Time and Money with Your Plan

Getting the care you need at the right place can help you save time and money.

» Watch the video to learn some things you can do to help keep your health care costs down.

Earn Rewards for Making Better Health Decisions

My Health Rewards by Medica® rewards you for making better health decisions.

» Watch the video to learn how you can earn gift cards for taking steps to improve your health.